Lunch & Learn: Communicating in Difficult Situations

Communicate Better with Others!

“We need to talk” is probably the worst way to start a conversation. Immediately, the other person starts to worry. Everyone’s nervous about saying it and nobody wants to hear it.

Join us for a lunchtime presentation with author Suzanne Seifert Groves, who will provide the “difficult conversation” framework you’ve needed your entire career and for every personal relationship as well. You are invited to attend in person with Groves at the East Regional Library, or participate remotely via Zoom. Register for Zoom for free, here.

Along with the practice exercises, you’re going to want to make this framework second nature, because it will change your thinking and talking around every issue that comes up. The result is positively transforming every important relationship in your life. The process is described in Groves’ book, We Need to Talk: Communicating Through Difficult Situations in Four Easy Steps.